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VEHICLE DAMAGES
Customer’s Responsibility
In the event of loss or damage to vehicle while on rental, whether or not due to
the fault of the rental customer, the customer's responsibility for direct and accidental
loss or damage to the vehicle is limited to a maximum of $3000.00 per occurrence.
There is no limit, however, if vehicle incurs loss or damage outlined below.
Travel Not Allowed
Motorhomes are not permitted on the Dempster Highway, Bella Coola Highway #20,
into Mexico or Death Valley. Travel to Alaska, Northwest Territories and the Yukon is
permitted if Northern Surcharge has been paid. Motorhomes are not permitted on roads
designated on the official provincial or state maps as 'other roads - logging roads, gravel
or dirt' road.
INSURANCE
Collision and public liability insurance in the amount of 5 million is provided free of charge.
The insurance deductible may be reduced to various deductibles shown in the VIP column
per occurrence with the purchase of VIP at $18.00 per day. VIP also covers incurred expenses
of up to the daily rate paid by the renter in the event of a mechanical breakdown requiring vehicle
to be in for repairs for more than 12 hours. Radio, air conditioning, fridge and cruise control are
not considered to be mechanical breakdowns. A limit of $1500.00 per trip applies. Client must
present all receipts for refund of expenses. If no police report is filed insurance coverage is null
and void. VIP insurance does not cover delays caused by mechanical breakdowns in the North.
DEPOSIT
At time of rental we expect to be paid for: insurance deposit of $1500.00 on signed credit card
imprint if VIP is purchased.
Deposit of $1500.00 with standard insurance will be processed on your credit card.
Security Deposit is refundable upon vehicle check-in if it has been returned: On time, undamaged,
clean, equipment complete, holding tanks empty and gas tank(s) full.
Deposit given by charge cards will be refunded by same. For drivers under 25 years of age
VIP insurance is mandatory.
The company is not responsible for hotel charges, car rental or any other incidental or consequential
cost in the event of a breakdown. (See Insurance for refunds, under VIP breakdown coverage).
A Police Report must be filed: In case of an accident, any damage to vehicle, vandalism, fire or theft.
Without a Police Report the VIP Insurance is null and void.
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Customer's Responsibility - Type of Damage
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Basic Rental
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With VIP Insurance
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Windshield and Glass Damage
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$3,000.00
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$250.00
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Fire & Theft (Personal Contents Not Covered)
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$3,000.00
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$250.00
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Motor Vehicle Accidents
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$3,000.00
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$300.00
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Vandalism / Hit & Run / Hail
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$3,000.00
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$300.00
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Flat Tires or Damaged Wheels / Interior Damage
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$3,000.00
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$500.00
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In Parking Lots, Camp Grounds & Service Stations
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$3,000.00
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$1,000.00
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Collision with Stationary Objects & Damage to Undercarriage
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$3,000.00
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$1,500.00
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The following are not covered if damages are caused by:
♦ Failure to maintain all fluid levels
♦ Failure to use specified fuel or contaminated fuel
♦ Operation by anyone under 21 years of age or not licensed
♦ Driving if under the influence of alcohol or drugs
♦ Deliberate or willful damage by renter or guests
♦ Travel in restricted areas
♦ Freezing of the vehicle's systems
♦ More passengers than the available seat belts
VIP does not cover delays caused by mechanical breakdowns in the North Customer’s Responsibility
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