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Vancouver Station #C
From Vancouver, Calgary, Whitehorse, and Edmonton
 Business Hours
Monday to Saturday 08:00 – 17:00
Sunday - Closed
Statutory Holidays - Closed
 Convenience Kits
Additional Charge: $75.00 per Person

Vehicle Set:
Water Hose, Sewer Hose, Operator Manual, Campground Guide, KOA Atlas, KOA Discount Card, 110 V Adapter, Flashlight, First Aid Kit, Screwdriver, Fire Extinguisher, Road Atlas, Set of Pots, Cutting Board, Dish Cloth, Frying Pan, Bread Basket, Serving Spoons, Waste Basket, Kettle, Clothing Hangers, Mixing Bowl, Juice Container, Tea Towels, Coffee Pot, Bottle Opener, Cork Screw.

Per Person Set:
Blanket, Towels, Pillow & Cases, Face Cloth, Sheets, Cup & Saucer, Dinner Plate, Bowls, Bread Plates, Glasses, Knife, Fork, Spoon.
All table ware is non-plastic – made of real china.
 Driver Rental Requirements
Minimum Age 21 / Maximum Age 75
An additional surcharge may apply to all drivers below 25 years
Use of a generator will be charged with $3.00 per hour or at a flat rate of $8.00 per day
 Insurance Terms
Public Liability Insurance
Liability insurance coverage is maintained on all rental vehicles to a maximum of $3,000,000.00 for any bodily injury and property damage liability claim brought by a third party (other than a passenger) against the customer (and any other driver listed in the rental contract) as a result of the operation or use of their rental vehicle. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contact.

Customer Responsibility with Collision Damage Waiver (CDW)
In the event of a loss or damage to the vehicle while on rent, weather or not due to the fault of the customer, the customer's responsibility for direct and accidental loss including theft and vandalism or damage to the vehicle is unlimited. That is, customer is responsible for all loss or damage. All daily rental rates for all vehicles include Collision Damage Waiver (CDW). With the CDW, the customer's responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to $3000.00 per occurrence with the following exceptions, for which there is no reduction in customer responsibility for damages:

1) Caused as a result of use without our expressed permission
2) Caused by striking overhead object and from backing up vehicle.
3) Interior damage.
4) Undercarriage damage, including tires and wheels.
5) Damage caused by freezing or overheating vehicle systems.
6) All glass damage.
7) All damages caused during any use of off public roads, Campgrounds

Security Deposit with CDW is $3000.00

Extended Liability and Vacation Interruption Protection (VIP)

Extended Liability and vacation Interruption Protection (VIP) is available with a set maximum of $640.00 per rental or $20.00 per day. VIP protection provides the following benefits:

With VIP the customer's responsibility for accidental damage is further reduced to $500.00. In case of theft and vandalism to the vehicle the deductible is $1,000.00. This reduction of the customer's responsibility does however not apply to the exceptions mentioned in 3.2 I-VII above, for which customer's responsibility reduces from unlimited to $2,500.00.
VIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control and GPS malfunctions are not considered to be mechanical breakdowns. Incurred expenses of $30.00 per person per day for lodging and $30.00 per group per day for other transportation is provided. A limit of $3,000.00 per rental applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.  Security Deposit with VIP is $500.00

VIP coverage is void:
1) If customer fails to file an accident/damage police report.
2) If the vehicle is used in violation of the terms of the rental contract.
Multi-Lingual Rental Agents
English, German, French, Spanish
 Luggage Storage
Additional luggage may be stored at the rental station at your own risk
 Mileage Charges
Additional Mileage may be charged as follows: $0.32 per km
 Minimum Rental
High Season & One Way Rentals = 14 Days
Off Season & Unlimited Free Km = 7 Days
 Northern Charges
Driving to Alaska, to Northern BC - Alaska Highway North of Fort St. John or the Steward Cassiar Highway, to the Yukon Territory and to the Northwest Territories are considered Northern Rentals. A mandatory one-time preparation/insurance fee of $300.00 applies. The fee does not apply for all rentals originating in Alaska or the Yukon Territory. If you drive into these areas without permission your insurance coverage may be void. In case of an accident customers are responsible for all fees.
 One Way Rental
From Vancouver - Calgary / VS
 Preparation Fee
Mandatory One Time Charge: $80.00
The fee includes transfers from / to rental center, first tank of propane gas, chemicals, outside vehicle cleaning.
Sorry – no pets are allowed
All published rates are available with advance reservation only.
Locally advertised rates may be higher.
 Rental Equipment
Most rental center are providing the following items for rent and at a additional cost: Mountain Bikes, Bike Carrier, Child Seats, Booster Seats, Toaster, Lawn Chairs, inflatable Canoes or Kayaks, Snow Chains etc. Advance reservation is highly recommended. You may rent these items also at local outdoor supply stores.
 Security Deposit
With Standard Insurance: $3000.00 per Credit Card or Traveler Checks
With VIP Insurance: $500.00 per Credit Card or Traveler Checks
All units are strictly non-smoking. If you smoke in the unit – a cleaning fee may apply.
Are generally included in our rental rates – with the exception of taxes for additionally locally rented items, additional insurance, one-way fees and locally paid mileage fees
 Transfers - General
Overseas customer must overnight before picking up their rental unit.
Transfers are provided from airport locations only.
 Transfers - Pick up
Pick-up transfers are available between 13:00 – 16:00 pm.
 Transfers - Return
Drop off between 08:30 – 10:00. Late return fee of $50.00 per hour are applying. A return transfer either to the hotel or the airport will be provided. Please refer to transfer details.
 Travel Restriction
RV’s are not permitted in Mexico, Death Valley between June – Sept, on logging roads, non-public roads and for off road driving. Travel to Alaska and the Yukon Territory is permitted. A $450.00 non-refundable charge applies.
 Unit Years
All RV’s are from current model years
 Upgrades / Downgrades
We will make every effort to provide the type of vehicle requested and booked. We do, however, reserve the right to substitute a vehicle of equivalent or lower value or offer a higher rated vehicle at no additional cost. Should a lower rated vehicle be substituted, our responsibility is limited to refund the difference in the daily rental rates.
All information provided may change without any further notice.
All RV Interior Layouts, RV images, RV Specifications etc shall be used as a guideline only. Actual vehicles exterior/interiors may be different.